HR Metrics are measurable data points that help track and evaluate how effectively a company's Human Resources department is achieving its goals. These metrics provide insights into workforce performance, employee engagement, hiring efficiency, and more — helping HR professionals make data-driven decisions to improve operations and support business objectives.
Let’s break it down by categories:
🎯 Recruitment Metrics
These measure how efficient and effective the hiring process is:
- Time to hire: Number of days from job posting to candidate acceptance.
- Cost per hire: Total hiring costs divided by the number of hires.
- Offer acceptance rate: Percentage of candidates who accept job offers.
- Source of hire: Tracks which hiring channels bring in the best candidates.
🔥 Employee Performance Metrics
Helps assess how employees are performing and contributing to business goals:
- Revenue per employee: Total revenue divided by the number of employees.
- Performance ratings: Average performance score across the team.
- Goal completion rate: Measures how well employees meet their objectives.
- Productivity rate: Output per employee, often tailored to industry needs.
🔁 Turnover and Retention Metrics
Tracks how well the company keeps its talent:
- Employee turnover rate: Percentage of employees leaving over a period.
- Voluntary vs. involuntary turnover: Differentiates resignations from terminations.
- Retention rate: Percentage of employees staying within the company.
- New hire turnover rate: Tracks how many new employees leave within a set time (e.g., first 90 days).
😊 Employee Engagement and Satisfaction Metrics
Shows how happy and motivated the workforce is:
- Employee Net Promoter Score (eNPS): Measures whether employees would recommend the company.
- Employee satisfaction score: Based on survey data or pulse checks.
- Absenteeism rate: Tracks unplanned absences and patterns.
💸 Compensation and Benefits Metrics
Helps evaluate pay structures and benefit programs:
- Average salary: Median salary by department, role, or location.
- Benefits participation rate: Tracks how many employees enroll in benefits.
- Pay equity ratio: Measures fairness in pay across gender, ethnicity, etc.
📚 Training and Development Metrics
Evaluates how effective learning programs are:
- Training completion rate: Percentage of employees who finish training programs.
- Time to productivity: How long it takes for a new hire to become fully productive.
- Employee skill gap analysis: Measures skills employees have vs. what’s needed.
🔍 Diversity, Equity, and Inclusion (DEI) Metrics
Measures the diversity and inclusiveness of the workforce:
- Workforce diversity breakdown: By gender, race, age, etc.
- Promotion rate by demographic: Checks fairness in career growth.
- Pay gap analysis: Identifies potential wage gaps across groups.
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