HR matrices (or HR metrics) are key performance indicators (KPIs) used to measure and analyze various aspects of human resources management. These metrics help HR professionals make data-driven decisions to improve workforce efficiency, employee satisfaction, and overall organizational performance.

Key HR Matrices Categories & Examples

1. Recruitment & Hiring Metrics

  • Time to Fill – The average time taken to fill a job vacancy.

  • Time to Hire – The time between a candidate applying and accepting an offer.

  • Cost per Hire – Total cost incurred to hire an employee.

  • Offer Acceptance Rate – The percentage of job offers accepted by candidates.

  • Quality of Hire – Evaluates new hires’ performance and retention.

2. Employee Productivity & Performance Metrics

  • Revenue per Employee – Measures the company’s revenue divided by the total number of employees.

  • Performance Appraisal Scores – Tracks employee performance over time.

  • Goal Achievement Rate – Measures the percentage of goals met by employees.

  • Training Effectiveness – Assesses the impact of training programs on employee performance.

3. Employee Engagement & Satisfaction Metrics

  • Employee Net Promoter Score (eNPS) – Measures employee satisfaction and loyalty.

  • Employee Satisfaction Score – Based on surveys assessing employee happiness.

  • Work-Life Balance Index – Measures employees' perception of their work-life balance.

  • Recognition Rate – Frequency of employees being recognized for their contributions.

4. Retention & Turnover Metrics

  • Employee Turnover Rate – The percentage of employees leaving the company.

  • Voluntary vs. Involuntary Turnover – Differentiates resignations from terminations.

  • Retention Rate – The percentage of employees staying over a specific period.

  • Average Tenure – The average length of time employees stay with the company.

5. Compensation & Benefits Metrics

  • Salary Competitiveness Ratio – Compares company salaries with market rates.

  • Benefits Utilization Rate – Measures how often employees use offered benefits.

  • Total Compensation as % of Revenue – Compares employee compensation costs to revenue.

6. Diversity, Equity & Inclusion (DEI) Metrics

  • Diversity Hiring Rate – Percentage of diverse candidates hired.

  • Gender Pay Gap – Difference in earnings between male and female employees.

  • Workforce Diversity Ratio – Proportion of employees from diverse backgrounds.

  • Inclusion Score – Assesses employees’ sense of belonging at the workplace.

7. Learning & Development Metrics

  • Training Completion Rate – Percentage of employees who complete training.

  • Employee Growth Rate – Measures promotions and career advancements.

  • Skills Gap Analysis – Identifies skill shortages within the workforce.

8. HR Operational Metrics

  • HR-to-Employee Ratio – The number of HR personnel per employee.

  • Absenteeism Rate – Measures the frequency of unplanned employee absences.

  • Grievance Resolution Time – Average time to resolve employee complaints.